How to Measure the Value of PLM Solutions

Mearuring PLM Value

My first post on ensuring value for PLM solutions focused on what to measure, and presented the first three steps to ensure business value: Defining a Total Value Model Developing a Program Value Scorecard with measurable Key Performance Indicators (KPIs) Creating program scorecards for each individual project or program phase In this post, I’ll explain the final two steps of …

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Quality Lifecycle Management: 4 Steps to Success

You’ve secured buy-in that a Quality Lifecycle Management (QLM) process will help you strike the optimal balance between product reliability and design for lower costs over the product lifecycle. But to ensure successful QLM, you need to do more than simply deploy new software. You need to plan a strategy, define roles, provide the right tools, and train your personnel. …

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Profiting from Service: Get the Data Right First

Service and Technical Data

For manufacturers the world over, servicing products is no longer simply an obligation, it’s an essential contributor to customer loyalty and bottom-line success. Indeed, according to the 2013 “Manufacturing Transformation” report by Oxford Economics and PTC, 77 percent of C-level manufacturing executives consider enhancing service a key factor in their company’s competitiveness. A majority of these executives (56 percent) plan …

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Chinese Manufacturers Use PLM to Drive Higher Value

CSR Electric Train

It’s no secret that Chinese manufacturers are pushing hard to move beyond low-level commodity production and win with more innovative products and capabilities. Rising costs are one reason. As Aaron Lo, Partner, KPMG China, has noted: “Labor costs have increased by 15-20 percent per annum on average over the past four years. This together with an appreciating Chinese currency has …

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Defining Value for PLM Solutions: What to Measure

PLM Value

While countless companies across industries have realized tremendous payback on their investments in Product Lifecycle Management (PLM) software, they often don’t reap the full value for years after the first phases of go-live. Part of the challenge is simply deciding what and how to measure, especially since PLM is often a multi-year, multi-phase initiative that strives to improve a set …

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Quality Lifecycle Management: Striking a Balance between Product Reliability and Over-Design

Quality Lifecycle Management

When it comes to product design, companies must balance four competing goals: cost, time to market, feature set, and reliability. The key is to get the right mix and create the greatest customer satisfaction with the product. Too often, however, companies downplay the importance of reliability when weighed against the other three goals. They prioritize cost, time to market, or …

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Succeeding with Software Adoption: The Devil is in the Details

Software Adoption

Following a learning and adoption continuum is a proven way to achieve business goals faster and with less disruption when deploying PLM software. But when it comes to successfully pulling off this model, the devil is in the details. Along with starting the adoption process at the beginning of an implementation program instead of just doing training at the end, …

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Adding Review Cycles to Accelerate Product Development

Global Product Development_Supply Chain

It seems counterintuitive, but putting more review cycles in the development process can actually help get products to market faster. A large consumer products manufacturer shows why this can work. Like many manufacturers trying to get more efficient in product development, the company had invested in multiple design centers around the world along with a large network of suppliers to …

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Designing for Reliability: Why a Closed-Loop Process Works Best

Product Reliability_Closed Loop Process

Product reliability goes a long way toward ensuring customer loyalty. When products fail we feel annoyed and inconvenienced – or worse. If failure results in injury or even loss of life, the response is outrage and the impact to the manufacturer can be incredibly damaging. Consider the lawsuit Toyota found itself dealing with after acceleration problems caused crashes, injuries and …

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PLM and Process Improvement: Building Bridges to Ensure Enterprise Value

PLM Process Improvement

When working to improve product lifecycle management, companies often struggle to gain full value from their initiatives because they fail to focus on cross-enterprise change. For example, companies seeking to accelerate product development often focus on improving tools and processes for collaboration. But they put most of their energy into changes within individual departments instead of also looking across them. …

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