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How Company Culture Can Make or Break Performance

Company culture and performance

Steve Denning starts his Seattle ALM Forum presentation with the following disclaimer: “I want to make clear that I am not a developer or technology professional. I’ve spent my entire career in management – the people you love to hate.” So, what is this guy, a former U.S. World Bank chairman, doing at the Seattle ALM Forum addressing a group of …

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Rapid Feedback, Why Your Software Team Needs It

Mean time to feedback

Fresh from the ALM Forum in Seattle, Washington, I’m going to share with you the only metrics that matter. It feels a bit like cheating—like ordering apple pie for dinner, or eating shelled pistachios—but I’m going to do it anyway. The ALM Forum is a three-day gathering of software professionals dedicated to the dark arts of software lifecycle management. These are the …

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What Are Your Products “Saying” About Your Customers?

Voice of the Product

In modern business, “customer is king” is a well-accepted principle. As a result, capturing the “voice of the customer” (VoC) to inform product and service offerings has become a mandate for most companies. Forrester Research confirms that within the past few years more than half (55 percent) of firms have established a VoC program, while another 25 percent are planning to …

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The Internet of Things, 3 Value Shifts Manufacturers Should Embrace

Internet of Things eBook

Industry analysts and technology companies like McKinsey and Cisco are touting the huge opportunities that will be created by the Internet of Things (IoT). But what does this mean for manufacturers? For those on the frontline of the “things” business it’s going to require some significant value shifts. The efficient production of physical products has been the hallmark of manufacturers’ competitive advantage …

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The ‘Servitization’ of Aircraft Design

Servitization of aircraft design

An aircraft’s main purpose may be to profitably transport passengers and materials to business and leisure destinations. Or it could be to reliably deliver military personnel and material to geopolitical hot spots. Yet regardless of how each aircraft manufacturer ultimately measures success, they all grapple with the same basic question: What can we do to optimize our asset’s availability for …

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What’s in Your Product? Six Reasons You Should Know.

Supply chain visibility

What’s in your product? Manufacturers worldwide are recognizing the benefits of being able to answer that simple question. Of course, for most products, there is no simple answer. At the Consumer Electronics Show (CES) last month, Intel announced that all of its microprocessors shipped in 2014 will be conflict mineral free. Intel will continue procurement from Africa, but clear visibility into its …

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A New Imperative for Manufacturers: Quality in Service Delivery

Quality service delivery

When quality goes up, costs should go down. When quality goes down, costs will go up. It’s simple fact really, one that has been demonstrated repeatedly for decades. Thousands of manufacturing managers experience this truth every day. It’s a truth in manufacturing, and it’s true in service as well. In my experience however, too many companies think increased service quality can only …

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Managing Complexity in Software-Intensive Products: Success Stories

Systems Engineering - Success Stories

In the first two posts in this series, we reviewed the rewards and risks in developing software-intensive products, and we explored how a systems engineering approach can help manufacturers successfully manage the complexities of smart-product design. Now, to conclude, let’s look at how some leading developers of smart products are making the systems engineering strategy work for competitive advantage. Continental takes …

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Managing Complexity in Software-Intensive Products: A Systems Engineering Approach

Software-Intensive Products - Systems Engineering

The trend toward software-driven capabilities will likely continue and perhaps accelerate. The benefits are just too compelling, and traditional products will have a hard time competing against ‘smarter’ products. Mechatronics is here to stay. So engineering and product development teams have to learn systems engineering approaches and how to manage the complexity of multi-discipline design. This is how founder and president …

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5 Leadership Lessons from Lego

Lessons from Lego

In a time when rapid innovation and fierce competition are a matter of form rather than circumstance, strong leadership is essential and can often lead to a complete transformation of a company. But what’s the true secret to great leadership? Why is Samsung overtaking Apple in smartphone sales? How did LG get to be one of the fastest-growing producers of home appliances …

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