Author Archives: Rob Leavitt

About Rob Leavitt

Rob Leavitt is Director of Thought Leadership at PTC Global Services, the consulting arm of PTC. A long-time advisor to top technology and IT services firms, Rob works with PTC consultants, partners, and customers to advance understanding of key issues and challenges in product development, manufacturing, and after-market service. Follow Rob on Twitter at @PTC_Consulting.

How a Strategic, Big-Picture Approach to PLM Pays Off

Strategy

Even with the best of intentions, it’s easy for organizations to lose sight of the big picture when embarking on a PLM program. Program and IT managers get bogged down in the weeds of tactical project management; business sponsors move on to other priorities once the basic direction is set. But it is the companies that sustain a strategic approach …

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Governance vs. Leadership: You Need Both to Succeed

Business Leadership

My colleague was nervous. He was kicking off a major initiative with an important new customer and program governance was a mess. The customer, a well-known retailer, had selected us to implement a new supply chain management solution to accelerate production and sales of private label goods. It’s a familiar challenge for us; we’ve worked for years in retail and …

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Customer-Centric Manufacturing Right Approach for P&G

Customer Centric Manufacturing, AP Photo/Steve Helber

Manufacturers are working overtime to get closer to their customers. Amid the pressures of global competition, economic uncertainty, and rising customer demands, manufacturing leaders know well that deeper customer insight and stronger connections are essential to success. Not surprisingly, they are investing in customer councils, reference programs, social media, and other methods to gain more and better customer understanding and …

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Minimizing Risk with PLM Transformation: The Role of Executive Sponsors

Large-scale business change initiatives are inherently risky. Business literature is littered with failure stories: Companies overreach, technology doesn’t work as advertised, workers resist the new approach to work. To avoid such disasters, most business leaders today appreciate the importance of including strong executive sponsors for technology-based transformation programs like PLM. In practice, however, companies often fail to establish the level …

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Shortcuts to PLM Adoption? You’ll Pay More in the End

PLM adoption

User adoption of new technology solutions like PLM is a key driver of the ultimate return on these significant corporate investments. Yet enterprise learning and adoption programs, so essential to solution success, are typically subject to budget cuts as cost overruns in earlier phases of the project drive a frantic search for later stage savings. The unfortunate reality is that …

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Avoiding IT Catastrophe – McKinsey Study Reveals How

Black Swan, flickr.com/photos/jganderson/

The failure of large IT projects is one of those stories that, unfortunately, never grows old. The media loves to showcase bad news while business and IT executives view with extreme skepticism every vendor claim of fabulous technology solutions. The problem is probably getting worse. As a new McKinsey article, Delivering large-scale IT projects on time, on budget, and on …

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Managing Process Improvement for PLM

PLM process improvement_flickr.com/photos/davegray/5630708345/

Guest post by Jim Brown, founder and president of Tech-Clarity, an independent PLM analyst firm. Few would argue that process improvement is central to gaining value from PLM solutions. Buying new software to automate existing processes typically leads to modest results, if any. You have to change the way you work, not simply implement new technology, in order to achieve …

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New eBook Highlights PLM Key Success Factors

Capture

If you’re following the new Strategy section of this blog, you’ve seen a set of posts teasing out data points from a study on PLM key success factors conducted by PTC Global Services and independent analyst firm Tech-Clarity. A new eBook, High Performance PLM: Key Success Factors for PLM Strategy, Implementation, and Adoption, now pulls together the most important data …

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Broader Scope PLM Yields Greater Business Value

flickr.com/photos/yaketyyakyak/6023603152/

Guest post by Jim Brown, founder and president of Tech-Clarity, an independent research firm specializing in PLM. Long, but well worth the read! For many years, manufacturing firms have used PLM (Product Lifecycle Management) to drive strategic benefits ranging from top-line growth to bottom-line savings. A recent survey of 200 manufacturers conducted by Tech-Clarity and PTC, however, shows that the …

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Tech-Clarity TV: Best Practices for Implementing PLM

The latest episode of PLM analyst Jim Brown’s Tech-Clarity TV provides highlights from a recent joint study on PLM key success factors conducted by Tech-Clarity and PTC. Brown’s video discusses: The value of benchmarking against high performers in PLM The substantial improvements that high performers have achieved in time to market, product development efficiency, and reducing product cost The key success …

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