PTC Mathcad OS and versions 11-13 Support Announcement

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In response to the rapidly changing technology landscape and Microsoft’s retiring of the Windows XP operating system, PTC will discontinue PTC Mathcad support of the Windows Vista and XP operating systems with the release of PTC Mathcad Prime 3.1 and PTC Mathcad 15.0 M040. PTC Mathcad will be supported on Microsoft Windows 7 and 8.1 operating systems. This decision to discontinue XP and Vista support enables increased and more efficient support for the vast majority of PTC Mathcad customers.

We will continue to provide technical support to all active Global Support customers who are using PTC Mathcad on XP and Vista operating systems. However, we will not be providing any bug fixes specific to these two operating systems in any future releases. PTC guarantees that all worksheets generated by PTC Mathcad running on Windows XP or Vista will be completely compatible with the same version of PTC Mathcad running on any other currently supported Windows operating system.

For additional information about platform support for PTC products, please visit http://www.ptc.com/support/ or contact PTC Technical Support.

PTC Mathcad Versions 11-13

Effective April 1st, 2015, PTC will no longer be supporting PTC Mathcad versions 11, 12 and 13. This includes access to Technical Support, as well as issuing replacement licenses. Customers still using these versions in production can contact PTC to discuss options for upgrading to a currently supported version of PTC Mathcad.

 

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16 thoughts on “PTC Mathcad OS and versions 11-13 Support Announcement”

  1. Philip Oakley says:

    V15 M040 hasn’t even been released yet ! The latest date code for V15 is shown as

    Most Recent Datecode

    Datecode: M030
    M030 (248 MB)

    When will we get M040 & it’s support, or is this a typing mistake??

    1. The PTC Mathcad release schedule can always be found on the PTC Product Calendar.

      1. Rob Seager says:

        It is now well past Q2 2015. How soon are we likely to see M040 for MCAD 15, please?

      2. We are working hard to get M040 released by the end of this month (July). There was one remaining issue we had to solve regarding plot visibility with the latest graphics drivers.

  2. David Tietje says:

    Why has the release dates been changed for MathCAD 15 and Prime 3.1 and is there are new date for Prime 4.0? I have paid for a lot of maintenance and not received a product that is usable.

    1. Release dates are always subject to move based on shifting priorities, resources, customer requirements, critical SPR work, etc. We publicize, as accurately as possible, our release schedule in the PTC Product Calendar. You can read up on our plans for Prime 4.0 and Prime 5.0 in this blog post. As we refine and finalize the functionality that we will deliver in Prime 4.0 we will post that release date on the Calendar.

  3. Philip Oakley says:

    It would have been nice to provide the predicted release date (2Q15 for V15 M040; Prime 3.1 1Q15) in the blog, especially as the calendar is behind the log-in firewall, and otherwise difficult to find (especially if you don’t realise it exists).

    Also the 2Q15 predicted release for V15 M040 is after the EoL for V11-13, so those needing support will need to do a double swap up to M030 then M040 to cover the overlap.

    1. Release dates change so we maintain the Product Calendar as a single source of information to our active Global Support customers.

  4. Stephen says:

    Good day all,

    Will Mathcad Prime 3.1 and Mathcad 15.0 M040 support windows 8 as well as 8.1? Which version of office is supported by the Mathcad’s mentioned above? Will they support office 2007, 2010 and 2013? (I am currently using Solidworks 2013 SP3 and it does not support windows 8.1 or office 2013. However, when we upgrade to Solidworks 2014 we will have support for windows 8.1 and office 2013…)

    Any information regarding this issue would be appreciated. I require compatibility for design tables and automation.

    Thanks,
    Steve

    1. These two releases will be officially certified and supported only on Windows 8.1. We will not be certifying those two products on Windows 8.0. This does not mean the products won’t install on Windows 8.0, it simply means that we won’t support their use on that platform and so cannot guarantee that there won’t be any issues. In addition, these two versions officially support Excel 2003, 2007 and 2010.

  5. Robert Adams says:

    I use Mathcad daily. I may not be the longest user of Mathcad, but not far from it. I started with version 1.2 in, i think 1987. Prior to PTC owning Mathcad, I beta tested several versions. How do I get onto the beta testing team, or better the product steering team? I know where the product has been, and I think I have a good idea of where it should be. I’d truly like to encourage development of the Mathcad product in its own right, not just a poor step sister to Creo.

    1. Thank you for your willingness to provide constructive feedback, Robert. Someone on my team will reach out to you directly to discuss future Alpha programs and our Technical Committee.

  6. Adrian G. Radu says:

    Well, no objections to that but for customers with older versions of Mathcad (for example I have both Mathcad 14.0 and Mathcad 2000) you should provide FREE Mathcad 15.0, since you are “not capable” of ensuring conversion of the old Mathcad files (8.mcd) to the new version. I mean common guys, you’re imposing constrains to take more money out of my pocket. Thanks’ to Bill Gates & co this has become a common practice in the software business. I agree to pay for intelligence but not for such corporate conspiracy: “Better software” that “requires” new hardware every 3 years… I mean how much this planet can take this kind of “shareholder” greed. Don’t you have enough for generations ahead?

    1. Adrian, we have provided an easy upgrade path from Mathcad 14.0 to Mathcad 15.0 for many years – if you are interested in taking advantage of that, please let us know. Mathcad 15.0 will continue to be supported by PTC for the foreseeable future (M040 is due to be released shortly) and acts as the worksheet conversion engine for Prime. We’d be happy to discuss this further and any other questions you might have, just let us know the best way to contact you.

  7. Nick Costa says:

    Why don’t you you put some men to work on a Mac OS team. Windows is superior in the work force, I get that, but there is a lot of people that use Macs that would give you our wallets to get a native version of MathCad. Think of the education market alone.

    1. While creating a Mac version of PTC Mathcad is enticing for the education market, the business model for the enterprise just doesn’t support the level of effort that would be required. We are focusing our new product development efforts on furthering the capabilities of Prime as rapidly as possible.

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