PLM Syncs Up With Service

For the better part of the last decade, and despite a bigger-picture vision at its onset, Product Lifecycle Management (PLM) has traditionally been stuck in the engineering-specific part of the development cycle. Its focus has been all about how to leverage PLM technology and process change to improve how engineers collaborate on 3D designs.

While everyone, from automotive giants to medical device manufacturers, has made great strides leveraging PLM tools in the design phase to reduce product costs, streamline the engineering change order process, and accelerate time-to-market, the grander vision of PLM as an end-to-end product development system has remained somewhat elusive, particularly as it relates to tying in the service organization.

Lately, however, the idea of syncing the service organization with engineering to create a closed-loop product development environment is starting to gain some traction.

Continue reading Beth Stackpole’s article at

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